Las Vegas, May 7 — FedEx and ServiceNow have taken their strategic partnership to the next level, announcing an expanded collaboration centred on an AI-powered supply chain solution designed to streamline enterprise workflows and elevate customer experiences across global logistics networks. The announcement was made at Knowledge 2026, an ongoing AI conference being held in Las Vegas, where both companies outlined how their combined capabilities will drive enterprise-wide AI automation. The integration will embed logistics intelligence from FedEx Dataworks directly into ServiceNow's Source-to-Pay platform, creating a seamless layer of supply chain visibility and decision-making for enterprise users. "As the pace of change accelerates, supply chain transformation is the only way forward," said Bill McDermott, Chairman and CEO of ServiceNow. "That is why I'm proud to partner with FedEx, home to the world's richest datasets on the movement of goods, people, and commerce, combining ServiceNow's agentic workflows with FedEx intelligence to power resilient value chains that never stop running." The scale of data underpinning the partnership is staggering. Raj Subramaniam, President and Chief Executive Officer of FedEx Corporation, highlighted just how much raw intelligence FedEx brings to the table. "The physical scale and reach of the FedEx global network generates more than two petabytes of data daily," Subramaniam noted. "By bringing our strengths together, we are improving customer workflows and making supply chains smarter for everyone." Beyond the FedEx collaboration, ServiceNow used the Knowledge 2026 stage to unveil a series of new data capabilities aimed at putting autonomous AI to work on live, governed enterprise intelligence.

Vietnamese President To Lam on Wednesday called on Indian businesses to seize what he described as a significant and timely opportunity, one that could see India and Vietnam together assume a pivotal role in reshaping the global supply chain as the world order continues to evolve. Addressing delegates at the India-Vietnam Business Forum held in Mumbai, President Lam extended a direct invitation to Indian companies, particularly those operating in cutting-edge technology sectors, to explore and expand their investments in Vietnam. He acknowledged that the bilateral relationship has faced its share of challenges in the past but expressed strong optimism about the road ahead. Drawing on the deep historical roots binding the two nations, President Lam paid tribute to the foundational vision of former Vietnamese President Ho Chi Minh and former Indian Prime Minister Jawaharlal Nehru, crediting their legacy as the bedrock of a friendship that has endured for decades. He noted that since 2016, bilateral relations have climbed to new heights, driven in large part by a growing sense of political trust between the two governments. While President Lam acknowledged that the present global environment is undeniably challenging, marked by geopolitical uncertainty and shifting trade dynamics, he framed these very disruptions as an opening. In his view, the turbulence gripping global markets presents both countries with a genuine opportunity to elevate cooperation to an entirely new level. He was candid in noting that despite a solid foundation, the bilateral relationship has yet to produce a decisive breakthrough, but expressed confidence that the coming years will create the conditions for exactly that. Vietnam, he affirmed, is eager to deepen this partnership with India in meaningful and tangible ways. Maharashtra Chief Minister Devendra Fadnavis, who also addressed the forum, struck an equally forward-looking tone.

Shares of Delhivery dropped as much as 3.5% in early trading after Amazon announced a major strategic shift — opening its supply chain infrastructure to third-party businesses. The move marks a significant expansion of Amazon's logistics ambitions beyond its own e-commerce ecosystem and is already sending ripples across the global freight and delivery industry. Under this new model, companies of all sizes can store and ship goods using Amazon's fully integrated network, which spans freight, warehousing, fulfillment centers, and last-mile delivery. By unlocking this infrastructure for external clients, Amazon is directly entering the business-to-business logistics space — a market that players like Delhivery, FedEx, and UPS have long dominated. The announcement triggered a swift and sharp reaction in global markets. Shares of FedEx and UPS each fell more than 9% in US trading, reflecting investor fears that Amazon's vast scale and technology-driven efficiency could undercut traditional logistics providers on both price and service quality. For Delhivery, the sell-off comes at a particularly sensitive time, given ongoing questions about the company's profitability trajectory. In Q3 FY26, Delhivery reported a net profit of 396 million rupees — approximately US$4.17 million — but analysts noted that the figure was largely propped up by non-operating income rather than core business performance. The company's return on equity stands at just 0.45%, a stark contrast to Blue Dart Express, which posted a return on equity of 30.90% over the same period. These numbers have kept investor confidence measured, even as Delhivery continues to scale its operations. On the same day as the Amazon announcement, Delhivery approved 100,360 employee stock options under its ESOP 2012 scheme, effective May 1, with an exercise price of Re 1 per share.

Amazon has officially entered the business-to-business logistics market in a major way. The company announced on Monday the launch of Amazon Supply Chain Services, a sweeping new offering that gives businesses of all sizes access to Amazon's vast logistics infrastructure — spanning ocean freight, road transport, rail, and air — to move goods from raw materials all the way to finished products reaching customers. The announcement signals a dramatic expansion beyond Amazon's traditional role as a retailer and third-party seller fulfillment platform. For the first time, companies entirely outside the Amazon marketplace ecosystem can tap into the same warehousing, sorting, and delivery network that has made Amazon one of the most efficient logistics operators in the world. The ripple effects were immediate on Wall Street. Shares of FedEx and UPS each tumbled more than 9 percent following the announcement, while Amazon's stock edged up nearly 1 percent. Contract logistics players also felt the pressure — DHL shares slid 7.3 percent, GXO Logistics fell nearly 13 percent, and Maersk held relatively steady amid the broader selloff. Amazon currently operates a fleet of over 100 cargo aircraft, making it the third-largest air cargo operator in the United States, trailing only UPS and FedEx. Combined with its expansive web of fulfillment centers, delivery hubs, and last-mile infrastructure, the company is now positioning that entire network as a commercial product available to any business that wants faster, more predictable supply chain performance. Businesses that sign on with Amazon Supply Chain Services will gain access to two-to-five-day delivery windows, advanced inventory forecasting tools, and distribution capabilities that work across every sales channel — from branded websites and social media storefronts to brick-and-mortar retail locations. The service is not limited to e-commerce companies. Amazon is explicitly targeting industries like retail, healthcare, and manufacturing, where supply chain efficiency has a direct impact on margins and customer satisfaction. Some of the earliest adopters are household names. Procter & Gamble, 3M, and American Eagle Outfitters have already signed on to use the service, lending it immediate credibility and signaling that large enterprises see genuine value in what Amazon is offering. Analysts at Evercore ISI described the launch as a direct competitive blow to traditional parcel carriers. The B2B shipping segment that Amazon is now aggressively pursuing is widely considered more attractive than consumer parcel delivery — shipments tend to be denser, volumes are more predictable, and margins are typically higher.