News

CrowdStrike Alleges Delta CEO Refused Assistance During Major Outage

August 06, 2024 2 min read
author Anamika Mishra, Sub Editor
Following the catastrophic system outage that resulted in thousands of canceled flights and a federal investigation into the U.S. airline last month, CrowdStrike Holdings Inc. claims that Delta Air Lines Inc.'s leadership did not reply to an offer for assistance. The accusation, made in a letter dated August 4 by the technology company's lawyers, expands on CrowdStrike's assertion from the previous week that Delta turned down its several requests for assistance. According to CrowdStrike, George Kurtz, the company's CEO, made an effort to get in touch with Ed Bastian, the CEO of Delta Airlines. The letter was signed by Michael Carlinsky, co-managing partner of QuinnEmanuelUrquhart&Sullivan, and stated that CrowdStrike's CEO had personally reached out to Delta's CEO to offer onsite assistance, but had received no response. CrowdStrike expressed its hope that Delta will "agree to work cooperatively to find a resolution" in a different email. According to a spokesman for Delta, the company has not

The only supply chain registration you need

Unrivaled context behind every news and article for free.

Register
logo

Subscribe to Our Newsletter

The week’s best stories, handpicked by JOSC editors in your inbox every week.

Stay informed with exclusive content