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Wiliot Launches WiliBot: The AI Chatbot Bringing Conversational Intelligence to Retail Products

August 20, 2024 2 min read
author Anamika Mishra, Sub Editor
Wiliot has unveiled WiliBot, a generative AI (GenAI) chatbot designed to facilitate natural language interactions with ambient IoT-connected products. This innovative technology allows companies to engage in real-time conversations with their products and supply chains, answering queries such as shelf life, product origins, stock recommendations, safety, and carbon footprint. "Ambient IoT and generative AI are increasingly symbiotic technologies," said Wiliot CEO Tal Tamir. "Ambient IoT generates extensive data about everyday items, while GenAI makes sense of that data. Conversely, GenAI learns by analyzing large datasets. Ambient IoT introduces massive new physical world datasets that platforms like WiliBot can use to describe and manage products, materials, and supply chains." Wiliot's Ambient Data Platform employs stamp-sized, self-powered IoT pixels attached to various items, including products, packaging, and pallets. These IoT pixels communicate information such as location, temperature, humidity, and carbon footprint via Bluetooth to the Wiliot cloud, where businesses can analyze the data. Wiliot's AI and machine learning algorithms identify supply chain events and generate alerts or responses to optimize operations. For example,

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